You’re expanding your business … and it’s tough. Making decisions about how you want to organise your fledgling enterprise is complicated. It’s all too easy to be swamped with jargon and opaque options. Going the traditional route can just seem easier. But hold up now, when it comes to phone systems there really isn’t a “traditional” route anymore. That’s why we think VoIP should be your first port of call. This blog post looks at the issue.
First things first, VoIPs have an advantage over traditional PBX (private branch exchange) systems because all of the infrastructure for hosting calls is on your VoIP provider’s end. All the clunky, high-maintenance hardware that backs an old-fashioned phone system is done away with. VoIP means it’s all done digitally. Yep, no more system issues, no more copper-wire maintenance, no more switchboards – it all becomes a straightforward software solution. And that’s just the start.
Save time, save money, save headaches
Yes! Switching to VoIP saves your company time and maintenance costs and it also saves the money of investing in PBX system hardware. Smaller-scale operations no longer need all of the cables and phone line connections associated with a PBX. Instead, the VoIP software works on any compatible desk phone, computer, smartphone or IP-enabled device. Transition calls from your desk phone to your workstation and then to your mobile seamlessly, without losing any call quality. And, as your business grows, so can your phone network: VoIP solutions are endlessly scalable avoiding the costly need to upgrade an analogue PBX box.
Endless reach with no surprises
VoIP systems are also much cheaper than phone lines. The reason is that VoIP providers, like Smart Cloud Phone, can charge fixed rates – no hidden fees, no flagfalls. Data can also be sent anywhere in the world, so international calls become as simple – and as cheap – as a local call. This also makes it more cost-effective to outsource internationally or have staff based in other countries. A VoIP system makes it all the same and makes it all seamless.
Peace of mind about your privacy
Did you know that VoIP phone systems can also be much more secure than traditional PBX ones? Each packet of data in a VoIP call is encrypted, meaning your conversations are secure. Think about what this implies…
- Does your business sometimes handle sensitive information?
- Do your clients need extra assurances around trust – such as with medical clinics or legal practices?
- Are you trying to mitigate the insurance costs of security breaches?
VoIP addresses them all. These systems encrypt all data moving through them so that calls are impossible to decipher, even in the unlikely event of an intercept. If you get your VoIP through Smart Cloud Phone, rest assured that not even we would be able to tell what your calls are about. When your business comms need the utmost security, then VoIP is a great way to go.
The future is here … and it’s data-driven
One last point: a VoIP system lets you have all the data at your fingertips far more easily and responsively than with a traditional phone system. With cloud-based call connections, all incoming or outgoing calls are tracked and tabulated in real time. You can see when customers are most likely to make service calls, see trends for what times are most effective to make outgoing sales calls and so much more.
Choosing the right VoIP provider can drastically improve your business efficiency, while lowering costs and avoiding a technology upon which the sun is rapidly setting – conventional PBX. So, if you want the best telephony system available for your fledgling business, call Smart Cloud Phone today at 07 3185 1111.