Sign Up
07 3185 1111

Pricing




    Select from our PAYG or LIBERTY plans.

    • $54.95/month
    • 6 x Connected Phone USERS
    • Up to 6 concurrent outbound calls
    • Includes 6 AU numbers
    • Extra AU numbers: $2/mo
    • 10c calls to local/STD
    • 14c/min calls to AU mobiles
    • 25c calls to 13 & 1300
    Free trial for 30 Days ( applies to Plan-fee only (calls not included)
    • $29.95/month
    • 1 x Connected Phone USERS
    • Up to 1 concurrent outbound calls
    • Includes 1 AU numbers
    • Extra AU numbers: $2/mo
    • INCLUDED calls to local/STD
    • INCLUDED calls to AU Mobiles
    • INCLUDED calls to 13 & 1300
    Free trial is not available

    Compare our hosted PBX plans

    Select plan Select plan
    Compare Features & Inclusions
    Plan name 6-LINE PBX 2-LINE PBX
    Monthly fee $24.95/month $59.90/month
    Plan Inclusions
    Included Australian Phone Numbers
    In any of our available phone number locations.     		6 2
    Included Extensions
    An extension allows you to connect a phone to your hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions.    		 6 2
    Included Lines
    The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls.    		 6 2
    Pricing
    Local/National Call Rate 10c per call Included
    Australian Mobile Rate 14c/min Included
    1300 Outbound Rate 25c per call Included
    Free 30-day trial
    The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls.
    Setup Fees
    Hosted PBX Setup free free
    New Standard Phone Number Setup
    New standard phone numbers in our available number locations.    		 free free
    Standard Number Porting
    Bring your existing numbers to Smart Cloud Phone.    		 free free
    Special Number Porting or Setup
    New or ported 1300, 1800, or international numbers.    		 free free
    Configuration & Professional Services
    Unlimited* Configuration Support
    Our team will configure your system for you. Just call to discuss how you want your phone system to work and we’ll make it happen right then and there while you’re on the phone.
    Online Portal Training
    Our team will teach you how to use the online portal, guiding you through the configuration process.
    Full Self-Service Online Portal
    Complete control over your Hosted PBX from our online portal.
    Smart Cloud Phone Enhanced Features
    Superior Voicemail
    Voicemail-to-email and voicemail-to-SMS available. Includes free voice-to-text transcription.
    Main-number Callback
    Connect return callers to the person they spoke to last automatically.
    Smart Call Confirm
    Manage calls diverted to your mobile with ease and flexibility.
    Supported Devices
    Desk Phones
    Choose from any of the handsets in our Online Shop.
    Cordless Phones
    Choose from any of the cordless handsets in our Online Shop.
    Smart Phones & Tablet Apps
    Connect from your iPhone or Android device. See Supported Apps
    Standard PBX Features
    Call Transfer
    Transfer calls between extensions, to a call queue or even an external mobile number.
    Call Hold
    Place callers on hold at the touch of a button.
    Ring Groups
    Have multiple extensions ring at once.
    Follow Me
    Incoming calls can forward to multiple destinations sequentially or simultaneously.
    Call Queues
    Callers can wait on hold listening to music or promotional messages until they are answered.
    Call Waiting
    Get notified if you have another incoming call waiting.
    Time Switches
    Automatically switches incoming calls to voicemail or diverts them outside of normal hours.
    Auto Attendant (also known as Interactive Voice Response Menus)
    A push-button voice menu, i.e. “Press 1 for Sales, or 2 for Support”.
    Call Conferencing
    Host conference calls with callers both on your PBX and externally. Optionally works with our conference phones.
    Call Parking
    Park calls and pick them up from another extension.
    Call Pickup (*98)
    Pick up someone else's ringing extension.
    Busy Light Function (BLF)
    See who's on a call at a glance.
    Do Not Disturb
    Take a break from calls by hitting the "DND" button.
    Unified Communications
    Fax to Email
    Replace your existing fax machine with our fax to email service.     		Add-on
    SMS Messaging
    Send SMS messages from our portal.    		 Add-on
    Address Books/Directory
    Synchronise contacts between phones. Supports multiple directories for personal, team or company-wide contacts.    		 Supported on Yealink and Cloud Softphone
    Premium PBX Features
    Hot Desking (also known as Agent Logins)
    Take your extension with you as you move around the office (or different sites).
    Centralised Handset Configuration Management
    Manage the configuration, BLF and speed dial keys on your handsets from our online portal.
    Customisable hold music
    Upload MP3 hold music or promotional messages.
    ACD Queue Stats
    Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more.
    Support Features
    One Minute Support Call Answering
    On average, we answer our support calls in under one minute. Give us a call on 1800 12 12 10 and see for yourself!
    Over-The-Phone Setup
    During your setup call, we will discuss options and possibilities and use these to build your system right then and there.
    Priority Support
    Priority support for Enterprise customers.
    99.99% Uptime SLA
    We take pride in being able to offeri an incredibly high uptime score in our service level agreements.
    Account Manager
    An account manager who knows your Hosted PBX configuration inside-out.
    Optional Add-on Features
    Additional Australian Phone Numbers
    For phone numbers added after all inclusions have been used.     		$2/mo per number
    Call Recording
    Record all inbound and outbound calls made on your PBX Includes 1GB recording storage - Additional storage $1/GB/mo.    		 $10/mo
    1300 and 1800 Numbers
    Allow your customers to call you for free, or at the cost of a local call from anywhere in the country.    		 See Pricing
    Virtual Mobile Numbers
    Make and receive calls and SMS messages from a mobile number attached to your hosted PBX.    		 See Pricing
    International Phone Numbers
    Be reachable internationally with an overseas phone number.    		 See Pricing

    Legal information

    1. In the majority of cases, we will be able to set your service up same-day.
    This can use your existing call diversions, mobile apps, softphones and hardware.
    However, some parts of your setup may take longer, such as shipping phones and porting phone numbers, etc.

    2. Acceptable use policy applies. Please see the CIS for your plan for more details.

    3. Our general terms and policies apply.

    TESTIMONIALS

    What People Say about
    Services

    Menu