Switch to Smart Cloud Phone for VoIP, and you not only get great features and functionality, you also get access to customer service that is actually service. Call us and you’ll speak to a real person – you might even speak direct to the CEO! (Yes, he really does take general calls from our main line when he has a spare moment).
Why? Because we’re just as annoyed as you are by the awful service quality from “Big Phone”. We just want to help. Really, VoIP isn’t as hard as they make out. Whether it’s setting up your account or resolving a technical issue, we’re here to shock you with how good the service from a phone company can be.
We’re a genuine company for genuine customers
Smart Cloud Phone’s commitment to customer service starts the moment you pick up your phone. When you call our customer service line, you will be placed into a call with a real, human person to help you. No more robotic voices and waiting on hold. Smart Cloud Phone can help you with your problems as fast as you can say “customer first”.
Your needs, our solutions
Among the features provided by Smart Cloud Phone as part of our service packages is a system configuration tool that gives the power to you. Company founder and CEO Nathan Miller explains that Smart Cloud Phone works with multiple platforms to allow the best solution to be provided for each customer depending on what matters most to them – “It allows us fast access to redundancy options if an issue ever arises.”
Not only that, but Smart Cloud Phone has technicians available to help your employees learn how to use their new VoIP system. It puts a lot of power and capability in your hands – power and capability that traditional phone companies guard jealously because they can bill so much for it. We give that to you simply because it’s how VoIP phone systems should be done.
Anywhere, any time
Smart Cloud Phone can provide the most flexible telephony system your company could need. Instead of restrictive networks and contracts like you might find with the big players, Smart Cloud Phone aims to “liberate the user” (one of CEO Nathan Miller’s favourite sayings). That is, you don’t need to lease out specific equipment when any compatible phone or IP system in the world can be part of the same VoIP network. Smart Cloud Phone has no leases, no lock-in networks and no borders. Even call recording is a no-cost option.
How can Smart Cloud Phone help me move from my current PBX to a VoIP?
A lot of businesses (just like yours) are concerned about upgrading their telephone systems. A lot of businesses (hopefully unlike yours) have let their phone systems grow into quite a mess. Smart Cloud Phone can untangle things. Call us and we can determine what kind of system you have installed, identify its features and limitations, and then help you migrate into the VoIP system that suits you best.
We’ll stick with you
Either opt for a pre-configured system ready for you when you sign up, or have one purpose-built that still retains what you like about your current system. In both cases, Smart Cloud Phone’s customer service team will stick with you to teach employees how to use the system and also to configure it themselves. Pretty soon you’ll be the master of your very own VoIP system … with our experts always on call if you ever need a hand.