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Pricing




      Select from our PAYG or LIBERTY plans.

      $24.95/month

      2 x Connected Phone USERS

      • Unlimited concurrent Inbound Calls/Lines
      • Up to 2 concurrent outbound calls
      • Includes 2 AU numbers
      • Extra AU numbers: $2/mo
      • 10c calls to local/STD
      • 14c/min calls to AU mobiles
      • 25c calls to 13 & 1300
      Free trial for 30 Days ( applies to Plan-fee only (calls not included)

      $29.95/month

      1 x Connected Phone USERS

      • Unlimited concurrent Inbound Calls/Lines
      • Up to 1 concurrent outbound calls
      • Includes 1 AU numbers
      • Extra AU numbers: $2/mo
      • INCLUDED calls to local/STD
      • INCLUDED calls to AU Mobiles
      • INCLUDED calls to 13 & 1300
      Free trial is not available

      Compare our hosted PBX plans

      Select plan Select plan
      Compare Features & Inclusions
      Plan name 6-LINE PBX 2-LINE PBX
      Monthly fee $24.95/month $59.90/month
      Plan Inclusions
      Included Australian Phone Numbers
      In any of our available phone number locations.       		6 2
      Included Extensions
      An extension allows you to connect a phone to your hosted PBX. For example, if you wanted 10 phones, you would need 10 extensions.      		 6 2
      Included Lines
      The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls.      		 6 2
      Pricing
      Local/National Call Rate 10c per call Included
      Australian Mobile Rate 14c/min Included
      1300 Outbound Rate 25c per call Included
      Free 30-day trial
      The number of lines is the maximum number of concurrent calls you can have. Lines are automatically used as required for incoming and outgoing calls.
      Setup Fees
      Hosted PBX Setup free free
      New Standard Phone Number Setup
      New standard phone numbers in our available number locations.      		 free free
      Standard Number Porting
      Bring your existing numbers to Smart Cloud Phone.      		 free free
      Special Number Porting or Setup
      New or ported 1300, 1800, or international numbers.      		 free free
      Configuration & Professional Services
      Unlimited* Configuration Support
      Our team will configure your system for you. Just call to discuss how you want your phone system to work and we’ll make it happen right then and there while you’re on the phone.
      Online Portal Training
      Our team will teach you how to use the online portal, guiding you through the configuration process.
      Full Self-Service Online Portal
      Complete control over your Hosted PBX from our online portal.
      Smart Cloud Phone Enhanced Features
      Superior Voicemail
      Voicemail-to-email and voicemail-to-SMS available. Includes free voice-to-text transcription.
      Main-number Callback
      Connect return callers to the person they spoke to last automatically.
      Smart Call Confirm
      Manage calls diverted to your mobile with ease and flexibility.
      Supported Devices
      Desk Phones
      Choose from any of the handsets in our Online Shop.
      Cordless Phones
      Choose from any of the cordless handsets in our Online Shop.
      Smart Phones & Tablet Apps
      Connect from your iPhone or Android device. See Supported Apps
      Standard PBX Features
      Call Transfer
      Transfer calls between extensions, to a call queue or even an external mobile number.
      Call Hold
      Place callers on hold at the touch of a button.
      Ring Groups
      Have multiple extensions ring at once.
      Follow Me
      Incoming calls can forward to multiple destinations sequentially or simultaneously.
      Call Queues
      Callers can wait on hold listening to music or promotional messages until they are answered.
      Call Waiting
      Get notified if you have another incoming call waiting.
      Time Switches
      Automatically switches incoming calls to voicemail or diverts them outside of normal hours.
      Auto Attendant (also known as Interactive Voice Response Menus)
      A push-button voice menu, i.e. “Press 1 for Sales, or 2 for Support”.
      Call Conferencing
      Host conference calls with callers both on your PBX and externally. Optionally works with our conference phones.
      Call Parking
      Park calls and pick them up from another extension.
      Call Pickup (*98)
      Pick up someone else's ringing extension.
      Busy Light Function (BLF)
      See who's on a call at a glance.
      Do Not Disturb
      Take a break from calls by hitting the "DND" button.
      Unified Communications
      Fax to Email
      Replace your existing fax machine with our fax to email service.       		Add-on
      SMS Messaging
      Send SMS messages from our portal.      		 Add-on
      Address Books/Directory
      Synchronise contacts between phones. Supports multiple directories for personal, team or company-wide contacts.      		 Supported on Yealink and Cloud Softphone
      Premium PBX Features
      Hot Desking (also known as Agent Logins)
      Take your extension with you as you move around the office (or different sites).
      Centralised Handset Configuration Management
      Manage the configuration, BLF and speed dial keys on your handsets from our online portal.
      Customisable hold music
      Upload MP3 hold music or promotional messages.
      ACD Queue Stats
      Incoming call distribution and call queue statistics. Track answering agents, abandoned calls, wait times and more.
      Support Features
      One Minute Support Call Answering
      On average, we answer our support calls in under one minute. Give us a call on 1800 12 12 10 and see for yourself!
      Over-The-Phone Setup
      During your setup call, we will discuss options and possibilities and use these to build your system right then and there.
      Priority Support
      Priority support for Enterprise customers.
      99.99% Uptime SLA
      We take pride in being able to offeri an incredibly high uptime score in our service level agreements.
      Account Manager
      An account manager who knows your Hosted PBX configuration inside-out.
      Optional Add-on Features
      Additional Australian Phone Numbers
      For phone numbers added after all inclusions have been used.       		$2/mo per number
      Call Recording
      Record all inbound and outbound calls made on your PBX Includes 1GB recording storage - Additional storage $1/GB/mo.      		 $10/mo
      1300 and 1800 Numbers
      Allow your customers to call you for free, or at the cost of a local call from anywhere in the country.      		 See Pricing
      Virtual Mobile Numbers
      Make and receive calls and SMS messages from a mobile number attached to your hosted PBX.      		 See Pricing
      International Phone Numbers
      Be reachable internationally with an overseas phone number.      		 See Pricing

      Legal information

      1. In the majority of cases, we will be able to set your service up same-day.
      This can use your existing call diversions, mobile apps, softphones and hardware.
      However, some parts of your setup may take longer, such as shipping phones and porting phone numbers, etc.

      2. Acceptable use policy applies. Please see the CIS for your plan for more details.

      3. Our general terms and policies apply.

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